PRIVACY POLICY

Our Waste Removal Privacy Policy

Privacy Policy for Finocchio Brothers Inc.


Effective Date: May 30, 2024


1. Introduction

Finocchio Brothers Inc. operates at 49 Liberty Place, Stamford, CT 06902, providing waste hauling services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.


2. Information We Collect

We collect both personal and financial information to provide and improve our services. This includes personal information such as your name, address, email, and phone number, as well as financial information, specifically your credit card details for billing purposes.


3. Methods of Data Collection

We collect information through various means, including website forms when you fill out forms on our website, cookies to enhance your browsing experience, and third-party platforms such as Rubicon Tech Inc. for payment processing and Net2Phone for communication services.


4. Use of Data

We use the collected data to provide and manage our services, process transactions, and improve customer experience. We only process data with your consent and ensure it remains secure and confidential. We do not sell your data to third parties.


5. Data Sharing

We share your data only with Rubicon Tech Inc. for billing purposes and Net2Phone for phone and texting services. These third-party platforms use encrypted systems to protect your data.


6. Data Security

We implement robust security measures to protect your data. Credit card information is heavily encrypted online, and our cybersecurity team provides continuous monitoring. Phone calls are encrypted and monitored, with recordings accessible only to management. Additionally, credit card details taken over the phone are immediately shredded after use.


7. User Rights

As a user, you have the right to request access to your personal data, correct any incorrect or incomplete data, request deletion of your personal data, restrict the processing of your personal data, request transfer of your data to another service, and object to the processing of your personal data. To exercise these rights, contact us at support@finocchiobros.com or 203-869-9099.


8. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how you use our site and enable us to personalize your experience. You can manage your cookie preferences through your browser settings.


9. International Data Transfers

Your data is not transferred outside the United States unless specified by the privacy policies of our third-party providers.


10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.


11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. You will be notified of any changes by checking the updated policy on our website.


12. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at support@finocchiobros.com or call us at 203-869-9099.


Thank you for choosing Finocchio Brothers Inc. We are committed to protecting your privacy and ensuring a seamless and secure experience with our services.

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